Question 1

Are you insured ?

Accepted Answer

Yes I have Public Liability Insurance (PLI) to the value of £10million and my equipment is Portable Appliance Tested (PAT). The documents are found on the footer of each webpage or click below.   Click here for the PLI   PAT WILL BE ATTACHED AFTER COVID

Question 2

How much is the deposit?

Accepted Answer

The deposit is £100 unless stated otherwise. The remaining balance is to be paid any time up to the date of the function, however it will be required in full before any equipment is setup.

Question 3

How do I pay?

Accepted Answer

There are several ways to pay. I accept bank transfer , paypal or cash. All of which you will receive an invoice for proof of payment.

Question 4

Do you charge VAT ?

Accepted Answer

I'm not VAT registered currently so the price I quote is the price you pay, no hidden charges.

Question 5

What happens if I have to move my event because of COVID-19?

Accepted Answer

If you've secured me to DJ your Wedding and your concerned about Covid-19 please don't panic. There will not be any price increases or admin fees if you need to move the date. If I'm unavailable for your next date then I will recommend another DJ that I believe will suit your requirements. If you would prefer to not use my recommendation (regardless of reason) you are of course welcome to a refund of your deposit.

Question 6

Why should I book you?

Accepted Answer

You are booking a service from a professional, reliable and experienced DJ. Don't take my word for it check out the testimonial page to see what other customers have said.   CLICK HERE TO GO TO THE TESTIMONIALS PAGE

Question 7

Do you take requests?

Accepted Answer

Yes, I'm more than happy to play any requests (providing that I have them and they are suitable) on the day or work with you before hand to get an idea of the music you would like to be played. The best way to do this is through SPOTIFY. Just ask and I will create your very own playlist to add music to that you would like to hear. Also see my Spotify page on my website for more information. (Both links below)   Click Here For Spotify Page   Click Here For DJ SAMUEL HANNs Spotify Link

Question 8

Do you provide an invoice or contract?

Accepted Answer

Yes always. This is for piece of mind that you are booking a professional service and proof of the deposit and agreement put in place.

Question 9

How will you be dressed?

Accepted Answer

I always wear a smart shirt and trousers for weddings and smart wear for other functions unless specifically requested otherwise. Either way I will be appropriately dressed for each occasion.

Question 10

What are your power requirements at the venue?

Accepted Answer

I require two 13amp plug sockets in close proximity to where the DJ booth and system is to be setup (preferably an maximum of 5 metres). If the power is outside in a marquee, the power should not be shared with any other appliance i.e. fridge.

Question 11

What time would you setup?

Accepted Answer

I work with you and the venue to make sure there is no disruption on your special occasion. Also a time to pack away would be required which I can arrange with you and the venue. It takes roughly an hour to setup depending on the distance between my vehicle and the setup area and the same to pack away again. The setup time also may increase depending on the other service you include i.e. dance floor or TV stand.

Question 12

On the night will you be able to play for longer than originally requested?

Accepted Answer

Yes certainly if the venue allows it. However there would be a charge and I would advise you run this by the venue before requesting it from me. I would prefer to know before hand as I may have other commitments ie collecting the TV stand from another venue. This allows me to provide you with the time you may request with no issues.

Question 13

Can we use your microphone for any of our announcents or speeches?

Accepted Answer

Yes thats not a problem but please specify before hand so I can make sure I have the wireless microphone with me and fully charged. Note: My system can only be used by myself when I am present due to the value of the equipment I use. However for a small fee I can provide a speaker and wired mircorphone or wireless microphone that can be used without me being present.

Question 14

Can we see you DJ before we book?

Accepted Answer

On my mixcloud here are some examples of mixing and a few genres I play. These are for demonstration purposes and the mixing will be slightly different on your occasion. Unfortunately I have to respect GDPR when it comes to other weddings and events and all of my customers privacy so there are no videos for this reason. However there are also reviews on my testimonials / reviews page. Both links are below.    Click Here to go to Testimonials / Reviews page   Click Here to go to my Mixcloud

Question 15

I have a question that is not listed, how can I get an answer?"

Accepted Answer

If you have any other questions i'm more than happy to help.   email me : info@djsamuelhann.co.uk   CLICK HERE to go to my contacts page   or phone me : 07826843640

If you have any more questions please ask!